Microsoft takes a shot at what Apple should be doing.

Microsoft is apparently listening to my blog – they’ve gone and launched the search engine I said Apple should build a few months ago – a media and entertainment search engine! (Or is this their version of me saying “I’m a PC and Windows 7 was my idea?” 8).

Bing Entertainment (http://www.bing.com/entertainment) covers Music, Movies, TV, Games, and Video Games. It has a very attractive, browsable interface with a lot of rich media – for example, the music page shows photos, links to audio clips of the artist, as well as upcoming live performances. In spirit, I love what they are trying to do. They’ve even stolen a page from the wonderful (but defunct) service Lala which Apple acquired. You can play over 5 million songs in their entirety once for free. So if you ever wondered if you’d like Miles Davis’ Flamenco Sketches, now you can find out, for free, without engaging in any piracy: http://www.bing.com/music/songs/search?q=miles+davis&go=&form=DTPMUS.

Or at least, in principle you can. If you click on the play links, you get a “coming soon” message. Seriously, Microsoft? What was the hurry to launch, that you called this out in your press release (http://www.bing.com/community/blogs/search/archive/2010/06/23/a-new-entertainment-experience-for-bing.aspx) as one of the main features, and it doesn’t work? In practice, I find the implementation of Bing Entertainment to be disappointing (in contrast, Bing Travel is done very well). So far as I can tell there is no integration whatsoever between the search bar and the browse panels that are right next to each other. For example, a search for “Lady Gaga” produces the same search results as if I’d gone to Bing proper. It’s positioned as a media search product, but in reality it appears to be an entertainment portal with hard-coded content (and not very deep content), with a disconnected search box right next to it. The catalog appears to be very shallow. A search for the “Archer” TV show was disappointing – effectively the same search as on Bing “proper”. (BTW Archer is an absolutely hysterical parody of James Bond meets Beavis & Butthead meets “The office” – check it out if you haven’t seen it). In the entertainment space, there is a very limited catalog of entities that need to be recognized – how many TV shows are there, after all? Those should be recognized as special searches and treated accordingly. My search for “Archer” should have taken me to an Archer landing page. While it is positioned as a media search product, the search angle is virtually non-existent. The positioning of the product is spot-on, but the execution is lacking. Apple has a huge opportunity here – if Apple makes this product, the user experience is going to sing (perhaps even literally!).

Goby gets covered by Scoble!

Had a great (and very informative!) visit with Robert Scoble, his coverage is here. He said some great things about us (“more important than foursquare”!), but one of the most rewarding things was that his wife loves Goby as well. It’s one thing to impress someone technical with what you’ve achieved – it’s even more rewarding when people who aren’t in it for the technology see the usefulness of something in their daily life.

Here’s the interview:

Apple, Search, Task & Context

I’ve posted on a number of occasions about task-centric search and how it’s the future of information access. I’ve also speculated on what kind of search engine Apple should (and might be) building. Some recent comments from Steve Jobs have strengthened one of my theories and thrown cold water on the other.

First, the cold water. According to Jobs, Apple isn’t building a search engine. Some other folks suggest he’s not being entirely forthcoming, but I suspect he’s telling the truth in a literal sense. In the figurative sense though, Apple has a different vision for how people consume information – it may not be “search”, but it is information finding:

On the desktop search is where it’s at; that’s where the money is. But on a mobile device search hasn’t happened. Search is not where it’s at, people are not searching on a mobile device like they do on the desktop. (more here)

Put one way, “there’s an app for that”(TM). In terms I’ve used before, context is the organizing principle for information access, and what is a mobile app if not “context” embodied? Context can be summarized with a mnemonic: TILT. Task, Identity, Location and Time. If I know your TILT, I know your context. An iPhone app has a pretty good implicit idea about all of those things. Who you are, what you’re doing, and where & when you are. That’s why mobile apps like Yelp or Goby can so effectively answer information needs with just a few taps. John Batelle has expressed some similar ideas here. This is why people use apps on the iPhone rather than search, as Jobs suggests. That’s why Goby manifests very differently on the iPhone than in does on the web, even though the underlying information model is the same.

The broader point: in the future, information finding will be supported by task-centric, contextual search applications, not general purpose “search box + 10 blue links” search engines. They’ll manifest differently on the web than in mobile environments, but share the underlying premise.

The future of Blog Search

Does Blog Search have a future?

Blogs are one of the richest sources of information for certain classes of information. Yet they are frustratingly hard to find or extract information from, and the state of the art (Google, Technorati) feel 100% stagnant. Here are a couple of example use cases I have that aren’t well served by existing tools:

1. Recruiting. When I recruit for a particular role, I’m looking for thought leaders or people with insight and passion. Usually these people have blogs. If I could see, for example, a list of all the people in the Boston area with blogs that blog about web development, I’d probably find some rock star developers. No easy way to do this today.
2. Travel planning. I’m thinking about a stay in southern Utah at a Bed & Breakfast. Who’s blogged about their trips there that might have some good perspective for me?
3. Music Discovery. Great blogs like Aurgasm, Quietcolor or TheMusicSlut are great ways to find music. But how many others like that are out there?

The current serious choices are pretty much limited to using normal search (Google, Bing etc), or using a Blog search engine like Google Blog Search or Technorati. With Google Blog Search, you get pretty much a toned-down version of Google: a search box with 10 results – you can’t really search for *blogs*, you can only search for *posts*, with the relevance ranking determined by some version of PageRank. There’s no real sense of the authority of a blog (other than that of PageRank), and no real opportunity for discovery – just punch in your keywords and hope for the best.

With Technorati, you do get some increased power. You can search for blogs as entities distinct from an individual post, and blogs do get assigned an authority score. But the experience seems to fail as often as succeed. A search for “boston web developer” blogs on Technorati returns three blogs, all with an authority score of 1 ( the minimum) – pretty sure there are more than 3 of this kind of blog in Boston! And there’s no way to sort the blogs by their authority score, at least that I can see. The Technorati blog directory also seems to be mostly limited to “authoritative” blogs – personal blogs (for example my own) seem to have little or no representation. But on long tail topics (say, music reviews of obscure artists), blogs by “real people” are often the only place to find this kind of commentary. Most importantly, there seems to be little innovation happening in Google Blog Search, Technorati, or more generally – the field is stagnant.

What would the characteristics of a good blog search tool be? What’s lacking in today’s approaches?
1. Comprehensiveness. There’s hundreds of millions of blogs (Billions?) – yet Technorati doesn’t seem to find many of them. (Google is more comprehensive, but limited by the “search box + 10 results” interface).
2. Ranking of blogs relative to search query and/or authority of author. (Of course this ranking problem is non-trivial. There are some interesting ideas on authority for twitter accounts which could perhaps be leveraged, e.g. http://thenoisychannel.com/2009/01/13/a-twitter-analog-to-pagerank/)
3. A faceted, searchable directory of blogs supporting discovery. Categorization technology has come a long way. It ought to be possible to categorize every blog against a reasonably detained taxonomy or facet set (say, the Open Directory categories, or something better), with 80% accuracy, across some common facets: topics, locations, age of blog, date of last post, and so forth. Even at 80% accuracy, this asset would be quite effective. And with a little UGC thrown in, the 20% that matter, and are wrong, will quickly get corrected. Using a microformat like hCard, blog authors could document their blog’s metadata quickly and accurately. Blogs also typically have some consistent thematic elements, such as an “About” page or a Blogroll list, that could be mined for interesting metadata. This kind of experience would power a new way to discover fresh and interesting blogs & content.
4. Recommend other, similar blogs. Powered by the facets above, or by a blogroll analysis, or something similar, a recommendation feature for similar blogs could be implemented, based on information readily available in an “almost standard” format.

Verticalized Blog Search Engines might also provide some task-centric capabilities. As I’ve written before, the future of search is about providing task-centric search capabilities. In music for example, The Hype Machine has some very interesting behaviors it can support, simply by virtue of being focused on music.

The obvious question: what business or investment model would support this kind of vertical search engine? In the Goby world of travel and entertainment, there’s a long history of various ways to monetize that kind of content. In the “pure content” world of blog search, it’s less clear – a pure page-view based CPM ad model isn’t likely to work. If the New York Times can’t make that kind of model work, a startup probably can’t either. Perhaps some form of interest-based, downstream ad retargeting approach might get enough leverage that it could get to critical mass. Alternatively in some domains a “freemium” model might work, where additional tools (say for recruiters or brand managers looking for a competitive edge). Given the scale of the problem, it’s not clear a bootstrapped company could take this on – the infrastructure requirements (bandwidth for crawling, servers, etc) probably require a non-trivial level of investment.

What blog search tool do you use? Do you use a blog search tool? or just Google? Is anyone innovating in the area?

An African music sampler

Have been on a binge recently of listening to contemporary African music….as mentioned in my post on seeing Angélique Kidjo in concert, African music is really fun because it’s completely accessible, and yet constantly challenges your ear because it moves in unexpected directions. Spurred on by a few recent conversations I thought I would use this post to share some of my recent favorites, plus try out the Yahoo Media Player javascript tool, which works really well.

A number of the tracks are from the Festival in the Desert (http://www.festival-au-desert.org/), which is on my list of trips to take before I die – it’s a festival held out in the desert in Mali. Mostly the performers are African musicians but Robert Plant did a cameo there once (track below). I also included a track from Toubab Krewe, who are, strictly speaking, from North Carolina! – but spent a significant amount of time in Mali. Enjoy!

I Ka Barra by Habib Koité & Bamada
Aldachan Manin by Tinariwen
Fafa by Vieux Farka Touré
Soweto Daal by Wasis Diop
Teme by Alpha Yaya Diallo
Politique by Adama Yalomba
Win My Train Fare Home (If I Ever Get Lucky) – by Robert Plant & Justin Adams
Devil Woman by Toubab Krewe

Books, Startups, Travel, Search, Music