Apr 28 2010

Apple buys Siri – quick thoughts on how Google is being flanked….

Following rapidly on my recent blog post about what Apple’s search strategy might be (http://www.viking2917.com/is-apple-building-a-search-engine-should-they/), they’ve bought Siri. A full frontal assault on Google is futile, but Facebook and Apple are both finding ways to attack Google in a flanking manner. Apple is doing it through entertainment, apps, rich advertising (Quattro acquisition), and task-centric, information-rich applications (Siri). Facebook is plastering “Like” buttons all over the internet, thus gaining very valuable information – “Like” is essentially a human-driven relevance signal, one that is much more direct and personalized than the algorithmic PageRank of Google, which relies on computing links and link values. Facebook’s “like” button gives them a simple popularity metric – how long before they use that to build a new kind of search & information access tool? Certainly such a metric is gamable, but at scale, it may not matter….


Apr 19 2010

Search Insider Summit & presentation

Presented last week at the Search Insider Summit – great event with a lot of learnings. Everyone seems to be talking about the increased richness and personalization of search, and how it intersects with personal passions and the new social media environment, and what that means for traditional search marketing. Some roundtable notes can be found here: http://www.mediapost.com/blogs/raw/?p=2159.
My presentation focused on “context” as the organizing principle for search innovation. The future of search is about context. The era of one-size-fits-all search engines – a “search box and ten blue links” – is over. Gone are the days that a keyword search returns the same 10 results for every person, whenever and wherever they run the same query. Tomorrow’s search will be personalized, tailored for location, tailored for context, even for the weather! My presentation:

Abstract: The future of search is about context. The era of one-size-fits-all search engines – a “search box and ten blue links” – is over. The future will be contextualized and task-centric, focused on enabling discovery and not just keyword matching. Gone are the days that a keyword search returns the same 10 results for every person, whenever and wherever they run the same query. Tomorrow’s search will be personalized, tailored for location, tailored for context, even for the weather!

Context is environmental, task-centric, social, user-centric, and data & domain aware. Tomorrow’s search engines will know what time it is, where you are, what the weather is like, what your interests are – if you let them. They’ll know as much as you’ll let them about your social network and what they’re interested in, and let you leverage your network to help make decisions. They’ll use this entire context to do a better job of answering your query. Tomorrow’s search engines will have a much richer awareness of data than just a list of keywords – in addition to leveraging context, they will create context. They’ll condense volumes of information down to consumable “chunks” you can use to shape your discovery process. Based on your task and context, they’ll understand how to combine raw results with other information (photos & media, maps, summary views) to help you make sense of the ocean of information that’s out there.

This is starting to happen already. Drawing on examples from Google, Bing, Search Insider Summit alums Milo and Goby, and other new startups like Hunch and Siri, we’ll paint a picture for how tomorrow’s consumers will access information. We’ll explore what that might mean for brands and search marketing professionals looking for new and better ways to address the right audiences at the right time through the right channels.


Apr 1 2010

Is Apple building a search engine? Should they?

There are persistent rumors that Apple’s building a search engine. Apple does have many obvious motivations for wanting to have a search engine of some form. There’s the clash with Google over mobile dominance (iPhone vs Android), as well as the continuing need to make their devices (the iPad, iPhone, iPod, and Macs) continue to be “what the cool kids have”. What’s going to sell more gadgets? Content. (and apps, of course).

More broadly, Apple’s brand identity is undergoing a shift. Apple’s core audience has always been the cool, smart, hip people – the creative industry, the doers, the builders. But they are broadening their appeal to not just creators, but consumers. CV Harquail has a great take on this trend.

Are they building something? From the outside looking in, nobody knows. But if they are building something, I doubt it’s general purpose search. Building a search engine is getting easier and cheaper than it used to be, but it’s still a very significant investment of human and computing capital. If they were going that route, they’d just buy Yahoo. Or they could buy Cuil and get pure search at a much lower cost. But the reality is nobody wants another Google – a general purpose horizontal search engine – that’s why Cuil floundered – it doesn’t solve a problem people think they have. Google solves the problem it solves, well enough.

What does all that mean for what Apple should do in search? As I and others have written elsewhere, the future of search is about task and context. Search is the purest expression of consumer intent on the web – as Chris Dixon pointed out, that’s why Facebook has 1/30th the revenue of Google, with more web traffic.

Where does Apple care about consumer intent? Aside from when they are making device decisions, it’s when consumers buy media – music, movies, books, and other content. iTunes is a $2B per year business. So my guess is Apple’s new search engine might not even feel like a search engine. It will be a rich media site for searching & exploring the world of media. It will contain a lot of branded content (think New York Times, Netflix, Entertainment Tonight, Rolling Stone), and given Apple’s penchant for closed architectures, may even have a paid inclusion/pay-to-play model. Imagine a media search engine, helping you explore the world of media & entertainment, but incorporating significant amounts of social media content, centered around music, movies, art, books and other creative content. Of course with quick and easy ways to buy or stream things from iTunes 8). Something more like The Hype Machine than Google – and of course it would leverage the purchase of Lala. It will support exploration and social search as much as pure keyword search.Given Apple’s dominance in the creative world, and it’s brand power, it would have no trouble attracting advertisers to that kind of experience. iAd, anyone?

Is Apple building a search engine? Who knows.

Should they? Hell yes.

And knowing Apple’s design philosophy, it will be clean and elegant, with lots of rich media. It might feel kind of like a certain fishy search engine we know.


Mar 30 2010

What’s Goby all about anyway?

What’s Goby all about anyway? On the surface, Goby is a search engine for things to do in your free time. The travel industry has invested hundreds of millions (if not billions) of dollars in helping you get a hotel room and plane ticket – but hotels and plane rides aren’t why people travel – they travel for experiences. Finding experiences is tough – the information is scattered around the web, locked away in domain-specific databases, and often with poor user experiences and bad information architecture. And we’ve all had the experience of sitting around on a Friday night trying to decide what to do over the weekend – essentially the same problem. Goby crawls the web looking for high quality sources of information about all kinds of experiences, covering both traditional travel content (tours, attractions, lodging) as well as more local-oriented things to do (like music, theater, restaurants, museums, hiking trails, surfing spots and skiing…). We then take those results and contextualize them, by geolocating the results and putting them on a map, cross-referencing photography from around the web, and converting those web pages we found into real-world objects you can make decisions about.

Under the covers, Goby is a structured data, task-centric search engine. Over the years there has been continuous interest in the tech & business communities around “what is the next Google?”. In my view there won’t be a “next Google” in search, if by that one means a market-dominating, universally applicable search engine. The future of search is task-centric information access, that supports both findability and exploration in the context of specific objectives – say, finding a new book to read, deciding what neighborhood to move to, getting your next job or deciding where to eat. The shortcoming of major search engines is that, while they can happily parse your query and give you some web pages to read, they have no idea what you are trying to accomplish – and therefore cannot adapt their experience to support your task. You can see this trend happening with Goby (search engine for your free time), and with other interesting products like Milo (product search will real-time store inventory), and the very interesting Hunch ( a general purpose recommendation/decision engine).

The other major dimension to how people consume information is through social media – tools that integrate search & social media have the opportunity to bring the engagement of social media to the findability of search. Look for more on this from Goby in the future.


Jan 7 2008

Codexmap news

GoogleMaps Mania did a very nice review of Codexmap yesterday. Gmaps mania is a great resource if you are interested in Google maps applications (but then if you are interested in that, you’ve probably already been to the site 8)).

He’s recently done a nice roundup of hardware-oriented product integrated with Google Maps, including the particularly interesting Pharos Trips & Pics Geologger.


Dec 6 2007

Books, Maps, and more..


Codexmap is live. An interactive books/maps experience. The basic idea is finding books on an interactive Google Map, based on the setting(s) of the book. You can find it here: http://www.codexmap.com. You can read more about it here: http://www.codexmap.com/help.htm.

Here’s a screenshot where I’ve navigated to the location “Sparta”.

Enjoy!